Shipping policy
Shipping Policy for ORIN
At ORIN, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines how we handle shipping, delivery timelines, and related processes to ensure a smooth experience for our customers.
1. Shipping Methods
We offer reliable shipping services through trusted courier partners across India. Depending on your location, we may provide standard and/or express delivery options at checkout. The available shipping method will be displayed before you complete your purchase.
2. Order Processing Time
All orders are processed within 24 Hour after payment confirmation. Orders are not processed or shipped on Sundays or public holidays. In case of high order volumes or unforeseen circumstances, processing times may be slightly delayed.
3. Delivery Timeframes
Once your order has been shipped, the estimated delivery time is typically between 5-7 business Days, depending on your location and courier service. Remote or rural areas may require additional delivery time.
4. Shipping Costs
Shipping charges are calculated based on your location, order value, and selected shipping method. The exact shipping cost will be displayed at checkout before payment. In some cases, we may offer free shipping on orders above FREE SHIPPING THRESHOLD.
5. Tracking Information
Once your order is shipped, you will receive a confirmation email or SMS with a tracking number and courier details. This allows you to monitor your shipment in real-time. If you do not receive tracking information within 24-48 hours, please contact us at supportorinstore@gmail.com.
6. Delivery Issues and Delays
While we strive to deliver all orders within the estimated timeframe, delays may occur due to factors beyond our control, such as weather conditions, courier disruptions, or incorrect shipping details. ORIN is not liable for such delays but will assist you in tracking and resolving any delivery issues.
If your order is delayed beyond the expected timeframe or marked as delivered but not received, please contact us within 7 so we can investigate the issue with the courier partner.
We appreciate your patience and trust in ORIN. Our goal is to ensure your order reaches you in the best condition and as quickly as possible. For any shipping-related queries, feel free to reach out to us at supportorinstore@gmail.com.